Keith Kelliher is a Course Leader, Tutor and Assessor on the Chartered Institute of Arbitrators (CIArb) Accredited Mediation Training Programme (Module 1 Mediation training and assessment). This programme is on the CIArb pathway to membership and is the gold standard of Mediation training recognized around the world. The training is available worldwide through the network of CIArb branches. Keith regularly assists in the provision of this training in various location including the CIArb in London and more frequently for the CIArb in Ireland.
What is the aim of the course?
The course is aimed at candidates who wish to become a CIArb Member and Accredited Mediator. It is also of benefit to those who wish to use mediation skills in their current profession.
The course comprises of 6 full days of skills-based learning delivered by experienced practicing mediators, who are also qualified trainers. Mediation has been shown to be an effective method of solving complex commercial disputes. The process engages skills that can have a positive impact on personal relationships. It is, therefore, suitable for:
• Individuals seeking to improve their communication skills; • Arbitrators/Adjudicators looking to broaden their ADR practice; • Conflict resolution professionals; • Aspiring mediators.
What are the learning outcomes?
On successful completion of this course, candidates will be able to:
• Define mediation and explain its place in the context of other forms of dispute resolution; • Explain the process, procedure, its advantages and disadvantages; • Demonstrate competence in the mediator’s core skills; • Demonstrate that they can manage a mediation.
What is covered in the Syllabus?
Through the use of case studies, you will learn and gain practical experience of the skills and techniques required to manage a mediation from initial instruction to conclusion including: • The core skills; • Preparing stage – setting it up; • Opening stage – parties telling their stories • Exploring stage – establishing parties needs and drivers • Negotiating stage • Concluding stage; • Setting up a mediation practice
How is the course delivered?
The course is delivered over a period of 6 days. The first 5 days are training and practice days and combine discussion, skills exercises and role play practice. Day 6 is the Assessment day.
How will I be assessed?
• Candidates will participate as a Mediator in two mock-mediations of one-hour duration and may be involved in role-playing as clients. • Candidates will be assessed in three categories: people skills, process skills and the management of the mediation.
Course Information Sheet
Module 1 Mediation Training & Assessment
People Skills: This category concerns the relationship between the mediator and the participants in the mediation. Building a trusting relationship is essential for an effective mediator. Being competent in this category is mandatory in both role plays.
Process Skills: This category concerns the mediator’s ability to use the skills and techniques emphasised on the training course. Competent mediators use a variety of appropriate skills to establish parties’ needs and help them towards settlement.
Management Skills: This category concerns the firm and tactical use of the process and skills. Competent mediators create an environment to give the parties the best opportunity of achieving a settlement.
This assessment is on a pass or fail basis. Candidates must achieve ‘competent’ in people skills in both mediations and in process skills and management skills at least once in either of their mediations. Candidates who fail the assessment will only be required to re-sit the assessment.
For all upcoming Ireland dates please click on link - Click to Book (via CIArb Irish Branch)
For all upcoming London dates please click on link - Click to Book (via CIArb HQ London)
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